Introduction
East Riding of Yorkshire Council invite you to spend five minutes telling us about your needs and priorities. This is part of our council engagement programme with residents, which will help to inform the development of the council's business plan and to enhance census data so we can better understand what those who live in the East Riding want and need. Please encourage your neighbours, family and friends to share their views with us too.

If you would like to have your say on a regular basis, we'd be pleased to welcome you to our Residents' Panel. You will be able to find out more about the Panel towards the end of this survey.

Thank you for your time.


Further Information
This survey can be made available in other languages or formats if required. To request another format, please contact us at:
Tel: (01482) 39 39 39
Email: consultation@eastriding.gov.uk
Data Protection
The information you provide in this consultation will be anonymous and kept confidential by East Riding of Yorkshire Council in accordance with the Data Protection Act 2018.

Personal information may be sometimes collected in order to make contact or respond to recipients, in such a case you will be asked to provide your personal information and its intended purpose will be stated. In some of these cases you will therefore no longer remain anonymous. However, you will be made aware if this is the case. This does not apply to prize draws, your personal information sits separate from main survey so you will remain anonymous. 

To see the privacy notice related to consultation please see the consultation privacy notice.

The Council uses SmartSurvey's software to create and administer the majority of its surveys. All survey responses are managed through SmartSurvey sub-processors, where data is stored securely by robust security features. 

The data will be kept securely by the East Riding of Yorkshire Council's consultation team. It may be used for informing decisions and for statistical purposes by the East Riding of Yorkshire Council.

Details of SmartSurvey’s own privacy policy can be found on their website:  https://www.smartsurvey.co.uk/privacy-policy

Complaints Procedure
We are looking at your satisfaction with the service received. If you have a specific complaint about the service or recent contact with the service, please use our complaints process on the following webpage https://www.eastriding.gov.uk/council/contact-the-council/feedback-complaints-and-compliments/ for any general feedback, please continue with the survey. 

Please note if the service recognises your feedback as a complaint this will be logged and responded to as a separate matter, under the corporate complaint and feedback policy.