The Big Listen

Introduction
We need your views – we are currently developing our Special Educational Needs and Disabilities and Inclusion Strategy for the next 5 years. We want to know what you feel should be our key priorities; what suggestions, or solutions you might have to make sure we get the right support in the right place at the right time for children and young people with SEND (Special Educational Needs and Disabilities) and their families/carers.

Whether it is around school places; training of staff, finding the right support or knowing your voice is heard, we know that there are many challenges, many views and many lived experiences.

To create a Strategy that reflects the needs of our community, we need to ensure we gather the views of as many people as possible. 

Whether you are a Young Person/Child/ Parent/Carer, Professional, or member of the public we want to hear from you and what you feel are the most important things we need to develop.

This survey can be made available in other languages or formats if required. To request another format, please contact us at:

Email: localoffer@eastriding.gov.uk 

The information you provide in this consultation will be anonymous and kept confidential by East Riding of Yorkshire Council in accordance with the Data Protection Act 2018.

Personal information may be sometimes collected in order to make contact or respond to recipients, in such a case you will be asked to provide your personal information and its intended purpose will be stated. In some of these cases you will therefore no longer remain anonymous. However, you will be made aware if this is the case. This does not apply to prize draws, your personal information sits separate from main survey so you will remain anonymous. 

To see the privacy notice related to consultation please see the consultation privacy notice.

The Council uses SmartSurvey's software to create and administer the majority of its surveys. All survey responses are managed through SmartSurvey sub-processors, where data is stored securely by robust security features. 

The data will be kept securely by the East Riding of Yorkshire Council's consultation team. It may be used for informing decisions and for statistical purposes by the East Riding of Yorkshire Council.

Details of SmartSurvey’s own privacy policy can be found on their website:  https://www.smartsurvey.co.uk/privacy-policy


Complaints Procedure
We are looking at your satisfaction with the service received. If you have a specific complaint about the service or recent contact with the service, please use our complaints process on the following webpage https://www.eastriding.gov.uk/council/contact-the-council/feedback-complaints-and-compliments/ for any general feedback, please continue with the survey. 

Please note if the service recognises your feedback as a complaint this will be logged and responded to as a separate matter, under the corporate complaint and feedback policy.