Introduction
At East Riding Libraries we are constantly looking at ways we can improve the service we offer you.
Feedback from our customers is an essential part of our ongoing feedback and development. It gives you the opportunity to have your say on how we are performing at your local library and how we can improve your experience.
To help us improve our service to you, we would be grateful if you could take a few minutes to complete the attached survey as your feedback is valued and very much appreciated.
Further Information
This survey can be made available in other languages or formats if required. To request another format, please contact us at:
Tel: 01482 393939Email: howden.library@eastriding.gov.uk
Data Protection
The information you provide in this consultation will be anonymous and kept confidential by East Riding of Yorkshire Council in accordance with the Data Protection Act 2018, however, if you are given the option to leave your contact details within the survey, and wish to do so, your survey response will no longer be anonymous.
To see the privacy notice related to consultation please see the consultation privacy notice.
The Council uses SmartSurvey's software to create and administer the majority of its surveys. All survey responses are managed through SmartSurvey sub-processors, where data is stored securely by robust security features. The data collected may be used for informing decisions and for statistical purposes by the East Riding of Yorkshire Council.
Details of SmartSurvey’s own privacy policy can be found on their website: https://www.smartsurvey.co.uk/privacy-policy