Introduction

East Riding of Yorkshire Council is carrying out a parking review in Hornsea to help us better understand current parking and access issues across the town.


Over recent years, it has been reported that Hornsea has experienced increased parking pressures, which can affect parking availability, road safety and access for residents, visitors, businesses and essential services. The Council has limited resources and cannot undertake full town‑wide parking reviews everywhere at the same time, so this survey is an important first step in identifying where issues are most significant.


The purpose of this survey is to gather local views on where parking problems occur, when they are most noticeable, and the types of issues people experience. The information you provide will help us, together with Hornsea elected representatives, identify priority areas for further investigation and inform any future work, including potential traffic management or parking measures, when resources allow.


This survey is open to residents, visitors, businesses and people who travel to Hornsea. All responses will be anonymous and will be analysed to provide an overall picture of parking pressures across the town.


Thank you for taking the time to share your views. Your feedback is an important part of helping us understand local issues and plan future work.

Further Information
This survey can be made available in other languages or formats if required. To request another format, please contact us at:

Email: traffic.management@eastriding.gov.uk
 
Data Protection
The information you provide in this consultation will be anonymous and kept confidential by East Riding of Yorkshire Council in accordance with the Data Protection Act 2018.

Personal information may be sometimes collected in order to make contact or respond to recipients, in such a case you will be asked to provide your personal information and its intended purpose will be stated. In some of these cases you will therefore no longer remain anonymous. However, you will be made aware if this is the case. 

To see the privacy notice related to consultation please see the consultation privacy notice.

The Council uses SmartSurvey's software to create and administer the majority of its surveys. All survey responses are managed through SmartSurvey sub-processors, where data is stored securely by robust security features. 

The data will be kept securely by the East Riding of Yorkshire Council's consultation team. It may be used for informing decisions and for statistical purposes by the East Riding of Yorkshire Council.

Details of SmartSurvey’s own privacy policy can be found on their website:  https://www.smartsurvey.co.uk/privacy-policy.

Complaints Procedure

We are looking at your satisfaction with the service received. If you have a specific complaint about the service or recent contact with the service, please use our complaints process on the following webpage https://www.eastriding.gov.uk/council/contact-the-council/feedback-complaints-and-compliments/ for any general feedback, please continue with the survey. 


Please note if the service recognises your feedback as a complaint this will be logged and responded to as a separate matter, under the corporate complaint and feedback policy.